phone system is the backbone of a business and it needs to evolve as your business grows. Depending on your sector of activity, Alcatel-Lucent can provide you with a phone system adapted to your needs. Opting for Alcatel-Lucent, one of the world leading telephony suppliers, results in increased reliability and performance from your phone system.

IP telephony: competitive transformation calls for it

When your company is ready to offer more advanced customer services and enhance its business processes, IP telephony is the answer. And it's much simpler than you might think. Alcatel-Lucent traditional business telephony services can communicate fully with the IP and internet world, so migration is smooth and cost effective: you only use IP when and where you need it.

• Voice over IP makes your communications more cost-effective
  Full IP: you save costs by transporting voice and data on the same line. Your phone and data services are converged on a unique network.

• Networking keeps all your sites connected
  All the solutions you need to keep you connected for less. Your branch offices benefit from the same services as your head office.

• Mobility in communications: total PC and phone mobility
  Employees can work and access critical information from their PC anywhere in the building. Staff benefit from business telephony on their Wireless LAN handsets.

On-site mobility

Ergonomic and intuitive DECT wireless handsets with headsets mean employees are free to get on with their jobs while making sure they can always be reached as the need arises. These terminals also enable full access to Office communications services: call-by-name, call transfer, conference call, supervision, voicemail access and notification?

Off-site mobility

Like on-site employees, off-site employees need network access and suitable communication tools. Alcatel-Lucent's cost-effective off-site mobility solutions enhance productivity by providing employees with the tools they need to be productive, wherever they are.

 

Turn first contact into repeat business

Satisfied customers generate repeat business. In this respect, communications can raise your level of service dramatically: handling all incoming inquiries professionally thanks to an efficient voicemail and greeting system, welcoming clients by their name when they call in, rapidly referring them to the right salesperson, setting up a conference call in no time, and ensuring that your technicians, sales representatives, consultants and delivery staff can be reached anywhere, at any time.

Gain productivity and motivation

Allow your staff to share information easily or to work from home while enjoying full and secure access to your company information. When you're on an important call but have to leave your office building, your caller won't even notice. Maintain a single directory for your email, mobile and office phone. At the end of the year these time savers turn into great cash earnings.

More cost effective, more secure

As a small or medium business, you have no time to waste on infrastructure management. You need competitively priced, mature, future-proof solutions, which are secure, low-risk and easy to manage. Generate immediate savings and be ready for change. Alcatel-Lucent offers you an integrated communication infrastructure with business-class traditional and IP telephony, secure email and internet, and shared access to agendas, directories, files and folders.