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HomeIT & TelecomsPhone servicesCall centresTelemarketing services - Greater London, SE, SW, Midlands

Telemarketing services - Greater London, SE, SW, Midlands

Opt for telemarketing campaigns with a unique result measurement system

Main benefits:Base Connections has been delivering a high quality telemarketing service since 1994. Measurable results system unique to Base Connections. Campaigns tailored to client requirements. Attention to campaign detail. Close working relationships with clients. Stringent staff recruitment. Mature staff. Longevity of staff service.
Key figures
  • Creation year : 1994
  • Companeo Agreed Supplier since11/03/08
  • Staff : 75
Geographical coverage
London, Greater London, South West England, South East England, Midlands
Presentation of Base Connections Ltd
Base Connections Ltd provides a wide range of UK based, owner-managed, award winning B2B telemarketing and marketing solutions.

Activity
Outbound services:

  • Appointment Setting: Setting meetings for a client’s sales force that will lead to a business opportunity for a client.
  • Lead Generation: Identifying and qualifying potential business opportunities for a client for their own sales teams to follow up on.
  • List Building and Cleaning / Contact Discovery and Database Management: Checking company names addresses and contact details from a database.
  • Event Boosting: Qualifying and inviting decision makers to an event.
  • Customer Care Surveys: Contacting existing clients to rate the level of satisfaction with the service.
  • Market Research: Asking a series of questions on behalf of the client
  • Pan-European Telemarketing: Offering services in most European languages.
  • Mystery Shopping: Competitor analysis and evaluation of client’s operation.

Inbound Services: Customer Care

  • Order Line Fulfilment: Offering inbound telephone number for taking orders, accepting payments and despatching goods.
  • Response handling: Offering inbound telephone number for enquiries to mail outs and advertisements.
  • Applications Handling: Receiving application forms and inputting, assign completed applications forms to local assessment, inviting by letter.
  • Appointment setting: Setting appointments for people that have enquiries that a brochure cannot answer.


References:
Award winning training programme for staff. 
European Call Centre of the Year Gold Award. 
DMA Excellence in People Judges Award. 
Surrey Customer Care Award.

Main clients
Travelex, Logica, Siemens, Capita Group, Advanced Hair Studio, Seabourne Express Couriers, Direct Marketing Association
 

Additional Information :

What type of services do you require from a call centre? *
Booking appointments for your sales dept
Call reception
Create or develop your contact database
Customer service
Invite prospects to an event
Market research
Sell products or services

Do you have a prospects' database for this project? *
Yes
No

Your estimated budget for this project: *
£2,000-£5,000
£5,000-£10,000
£10,000+

Have you used call centre services before?
Yes
No

What is the timescale for this project? *
Urgent
Within one month
Within two months
Within three months
Between three to six months
In more than six months

Additional comment

 

Your contact details :

Title*

Last Name*

Address*

First Name*

Company name*

Postcode*

City/Town*

Fax  

Phone*

Email*

Mobile  

Company Reg. No.  

Department  

Position  








Activity  

How did you hear about us ?  








 
 
 
   
Required fields
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