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IVR / Call Routing / Auto Attendant - information from Companeo:
» With IVR (Interactive Voice Response) any UK business can get a professional virtual switchboard for a monthly fee. This call routing or auto attendant system comes with useful additional features to enhance call management in your company.
Find out more about IVR / Call Routing / Auto Attendant:
How-to guides to:
- Equip your business with the new generation of PABX to ensure top quality call handling !
Improve your phone reception / contact management by updating your phone system with functionalities essential to your business. Customers are more and more demanding, don't loose their loyalty because of an obsolete equipment ! Capacity to handle a sufficient number of calls simultaneously, call transfers, voice messaging, wireless phones, line routing, visualisation of the callers number, personnalised waiting music, auto pickup, automated response server ... are some of the useful functionalities for your phone system to ensure efficiency in your call centre. Next page « Improve your call reception »
- Optimise your call reception and make the most out of every customer phoning you
Your product or service launch has been a success. You now need to handle a huge number of calls, beyond your expectations. The problem is your phone system and customer service department are not ready to deal with such daily volumes. To help you manage this situation various solutions exist : outsourced call centre solutions, VOIP, phone reception services, ... More information from the checklist Improve your call reception. Next page « Launch a new product »
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