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mobile telephony solutions

Opt for the latest phone system (VoIP or PBX) technology for your business

The Supplier

Key figures Creation year : 1996 Companeo Agreed Supplier since : May 2007 Staff : 80000

Geographical coverage UK & Ireland

Detail of the offer

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Main benefits: Complete communication solutions for SME's including telephone systems for analogue, ISDN or IP trunk lines (or VoIP phone system solutions). In and out of the office mobile telephony solutions also available. Over 10 million Alcatel users worldwide.

phone system is the backbone of a business and it needs to evolve as your business grows. Depending on your sector of activity, Alcatel-Lucent can provide you with a phone system adapted to your needs. Opting for Alcatel-Lucent, one of the world leading telephony suppliers, results in increased reliability and performance from your phone system.

All telephony solutions available: analog or IP phone systems, out of the office or in the office.

IP telephony: competitive transformation calls for it

When your company is ready to offer more advanced customer services and enhance its business processes, IP telephony is the answer. And it's much simpler than you might think. Alcatel-Lucent traditional business telephony services can communicate fully with the IP and internet world, so migration is smooth and cost effective: you only use IP when and where you need it.

Voice over IP makes your communications more cost-effective
Full IP: you save costs by transporting voice and data on the same line. Your phone and data services are converged on a unique network.

Networking keeps all your sites connected
All the solutions you need to keep you connected for less. Your branch offices benefit from the same services as your head office.

Mobility in communications: total PC and phone mobility
Employees can work and access critical information from their PC anywhere in the building. Staff benefit from business telephony on their Wireless LAN handsets.

On-site mobility

Ergonomic and intuitive DECT wireless handsets with headsets mean employees are free to get on with their jobs while making sure they can always be reached as the need arises. These terminals also enable full access to Office communications services: call-by-name, call transfer, conference call, supervision, voicemail access and notification?

Off-site mobility

Like on-site employees, off-site employees need network access and suitable communication tools. Alcatel-Lucent's cost-effective off-site mobility solutions enhance productivity by providing employees with the tools they need to be productive, wherever they are.

Business critical communications

Integrated communications solutions
Connecting anybody, anytime, anywhere - over any device.

Safe and secure environments for people and information
Carrier-grade reliability, security and scalability for guaranteed network performance.

Managed communications: focus on essentials
On-demand value-add services for business critical communications.

Eliminate downtime, increase productivity
Fully integrated real-time applications environment for workflow and operations efficiency.

Turn first contact into repeat business

Satisfied customers generate repeat business. In this respect, communications can raise your level of service dramatically: handling all incoming inquiries professionally thanks to an efficient voicemail and greeting system, welcoming clients by their name when they call in, rapidly referring them to the right salesperson, setting up a conference call in no time, and ensuring that your technicians, sales representatives, consultants and delivery staff can be reached anywhere, at any time.

Gain productivity and motivation

Allow your staff to share information easily or to work from home while enjoying full and secure access to your company information. When you're on an important call but have to leave your office building, your caller won't even notice. Maintain a single directory for your email, mobile and office phone. At the end of the year these time savers turn into great cash earnings.

More cost effective, more secure

As a small or medium business, you have no time to waste on infrastructure management. You need competitively priced, mature, future-proof solutions, which are secure, low-risk and easy to manage. Generate immediate savings and be ready for change. Alcatel-Lucent offers you an integrated communication infrastructure with business-class traditional and IP telephony, secure email and internet, and shared access to agendas, directories, files and folders.

Trust Alcatel-Lucent to help you reduce the cost of doing business.

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Alcatel-Lucent Telecom Limited

Alcatel-Lucent Telecom Limited is a first true global communications solutions provider, with a diversified portfolio of complementary products and extensive end-to-end services & support capabilities.

Activity Complete end-to-end IP Communications and Networking solutions for Enterprise and Government that enhance workflows, improve business processes and encourage customer loyalty. Leading with Unified Communications and Contact Centers, IP Telephony, IP Networking, market leading IP Address and Performance Management Software, and world-class Security Solutions. Recognized Product & Technology: #1 in Contact Center software, #3 in Contact Center agent positions worldwide, #1 in Enterprise Telephony Western Europe, #1 in Total PBX, EMEA, #1 in Enterprise Telephony, EMEA for Q2 2006.

References: Benjamin Franklin Medal, 2 John Tyndall Award, 6 Marconi Awards, 2 Draper Prizes, General Ferrié Award, Blondel Committee Medal.

Main clients Morrisons, Argos, Homebase, Wickes, Somerfield, DSG Group, Trafford Borough Council, 3M, Thomas Cook, Pickfords, NEC, Hamleys, Irish Parliament, Chelsea FC, Watford FC, NSPCC, AIG, Quinetiq, University of Essex, Uxbridge College, City and Hackney PCT.

PBX phone systems / IPBX phone systems / mobile telephony solutions from supplier Alcatel-Lucent Telecom Limited - Companeo advises you:

Opt for the latest phone system (VoIP or PBX) technology for your business

» Complete communication solutions for SME's including telephone systems for analogue, ISDN or IP trunk lines (or VoIP phone system solutions). In and out of the office mobile telephony solutions also available. Over 10 million Alcatel users worldwide.

This offer is part of: Business phone systems. Look up an offer in Business phone systems:

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» Complete communication solutions for SME's including telephone systems for analogue, ISDN or IP trunk lines. In and out of the office mobile telephony solutions also available. Over 10 million Alcatel users worldwide.

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