Phone services
Telephony is an essential business tool. Thanks to it your company can improve its revenues through a premium rate phone number, increase the number of incoming calls with a free phone number, outsource its customer service activities to an experts’ agency, or add up to its profits by hiring some telesales staff. Specify your needs and get your place on the market.
Phone number providers
Do you need a phone number which is easy to remember? A free number to draw more customers? A premium-rate number? Personalize your business phone number with a variety of options available to you according to your needs and specifications.
Business Phone Providers
Different phones are adapted to different purposes, depending on the number of lines needed by your business, requirement for cordless or wired phones, the necessity of a PC connection or not, these are only a few of the features that determine your choice of telephones.
Call Answering
Improve your company image with a professional answering service for all your incoming calls. Your customers speak to a real person trained to answer in a friendly and impeccable manner. Choose the best option adapted to your budget and requirements.
Call centres
For all your telephony requirements, hire a call centre service. From telemarketing and customer services to telesales and answering services, professional experts respond to all your needs according to your budget.
Business telephone lines & calls
Your business can benefit from cheaper phone bills through a switch of phone line provider or a special package for international or national phone calls. Offers available for landlines only.
IVR / Call Routing / Auto Attendant
With IVR (Interactive Voice Response) any UK business can get a professional virtual switchboard for a monthly fee. This call routing or auto attendant system comes with useful additional features to enhance call management in your company....
Guides & Tips
Choosing your Business Telephone System
This guide from Companeo helps you consider your options and choose the phone system you need at a reasonable price. Find out whether PABX / PBX business phone systems or VoIP business phone systems are best adapted to your business.
Calls still need to be answered in the office
While your staff is away on the road, you need someone to answer all incoming calls for them in the office. An outsourced answering service solutions is usually the easiest way to have all your employees' messages handled in a professional manner. Another solution is to install a suitable phone system (PBX, PABX, VoIP) in your premises and hire a customer service team who will deal with all incoming enquiries while your itinerant staff is out of the office.
Equip your business with the new generation of PABX to ensure top quality call handling !
Improve your phone reception / contact management by updating your phone system with functionalities essential to your business. Customers are more and more demanding, don't loose their loyalty because of an obsolete equipment ! Capacity to handle a sufficient number of calls simultaneously, call transfers, voice messaging, wireless phones, line routing, visualisation of the callers number, personnalised waiting music, auto pickup, automated response server ... are some of the useful functionalities for your phone system to ensure efficiency in your call centre.
Optimise your call handling with a non geographical phone number !
A commercial phone number automatically increases the volume of incoming calls. It is the ideal feature to reassure your customers about the level of professionalism in your company and indicates an efficient service dedicated to telephone reception/ contact management.Your commercial phone number comes together with call statistics and functionalities that allow you to improve the handling of your incoming calls. This is a low cost investment to dramatically increase the number of incoming calls to your company.
Outsource all or part of your incoming calls to contact centre professionals !
Is your secretary going on holiday or maternity leave, or just unavailable for a long period of time? You simply don't have a secretary? Then benefit from outsourced contact centre solutions. Calls are handled by professionals and your customers' requests are always answered by a human voice. You are constantly kept informed of all calls in the way that suits you best.
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