- Calls still need to be answered in the office While your staff is away on the road, you need someone to answer all incoming calls for them in the office. An outsourced answering service solutions is usually the easiest way to have all your employees' messages handled in a professional manner. Another solution is to install a suitable phone system (PBX, PABX, VoIP) in your premises and hire a customer service team who will deal with all incoming enquiries while your itinerant staff is out of the office. Read more
- Contactable anywhere and at any time Telephony is an important tool for your itinerant staff as you need to ensure perfect communication is available at any time. That's why your travelling workforce should be equipped with the latest mobile devices: company mobile phones, PDA's, smartphones, pocket pcs, data cards, BlackBerry, and most importantly a laptop. The latter will ensure your staff always has access to all of their files at anytime.You can also enhance communication furthermore by providing them with a mobile internet access. Read more
- Benefit from mass media communications to promote the launch of your product/ brand ! Raise potential customers' awareness of your products and services using mass media: general press, specialised press, advertising? For more information, discover the Checklist Increase your Brand awareness. Read more
- Equip your business with the new generation of PABX to ensure top quality call handling ! Improve your phone reception / contact management by updating your phone system with functionalities essential to your business. Customers are more and more demanding, don't loose their loyalty because of an obsolete equipment ! Capacity to handle a sufficient number of calls simultaneously, call transfers, voice messaging, wireless phones, line routing, visualisation of the callers number, personnalised waiting music, auto pickup, automated response server ... are some of the useful functionalities for your phone system to ensure efficiency in your call centre. Read more
Phone systems
Business telephone systems technologies come with various configurations and options: mobile phone services, VoIP, IVR, analogue or digital…determine your preferences according to your premises arrangement and particular needs and get a professional phone system installed.
Read our Buying Guides Choosing your Business Telephone System
VOIP
A VoIP or Voice over Internet Protocol telephone system allows you to send and receive phonecalls using a computer network. Unlike PABX phone systems, a call between London and New...
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Business phone systems
Business phone systems are the backbone of any company. Two types are available: analogue (or PBX systems) and digital, adaptable to the number of lines needed by your business. According to your...
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Business mobile phones
A business mobile phone is an essential piece of equipment for any company. With a specific business mobile phone plan (for a Blackberry or a PDA phone for example) following your...
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