Telephone systems for call centres and multiple sites (VoIP or PABX)

Key figures Creation year : 1984Companeo Agreed Supplier since : June 2007

Geographical coverage National coverage

Detail of the offer

Main benefits: From ?12 per month per user. Free remote programming. No network operator, only one point of contact for your PABX, PBX or VoIP telephone systems. All extensions can be linked to your existing CRM software.

Special Offer to Companeo users: Free software upgrades for the duration of the contract

irect Telecom continually benchmarks their business telephone systems solutions and communication suppliers to ensure that customers are receiving best value. Their Managed Service clients will be able to avoid complex renegotiations and their in house teams of professionals will carry out regular reviews with you to ensure the service offered continues to be the most cost-effective and efficient.

PABX, IPBX, VoIP telephone systems

Features & Benefits of Direct Managed PABX / VoIP telephone systems and communication
solutions

Woman using PABX / VoIP telephone systems

Helpdesk Support

Free remote programming (moves, adds, changes).
One point of contact for your end to end PABX / VoIP telephone systems and communication needs.
Take advantage of lower operational costs for your PABX / VoIP telephone systems and communication needs.
Guaranteed Service Level Agreement / response times.
Advanced replacement including mobile phones, data switch, hardware and handhelds.

Fixed monthly cost

Predictable and constant so your business can budget in advance its communication costs.
Never pay for upgrades of your PABX / VoIP telephone and communication systems.
Your PABX / VoIP telephone systems always have the latest version.
Pay for what you use, no more no less.

On-Site support

Complete knowledge of entire voice and data infrastructure speeds up resolution times.
Lower operational costs for your PABX / VoIP telephone and communication systems.
Guaranteed Service Level Agreement.

Mobile phone solution

Control your international calls.
Regular quarterly review.
No network operator, one point of contact with Direct Telecom.
12 month upgrade allowance.

Connecting people in business

Direct Telecom has established, exclusive deals with suppliers to bring you the best communication and telephone system solutions. The result is that while you focus 100% on running your business efficiently, Direct Telecom ensures that your fixed line and mobile voice and data systems are the most up to date and efficient that they can be for a flat monthly cost per user. Full communications service including:

All aspects of your voice and data infrastructure

A new CAT6 structured cabling network

A new Alcatel-Lucent Omni PCX Office telephone system with IP phones

A new managed Alcatel-Lucent data switch

Flexible choice of fixed line and mobile devices with individually tailored call plans

BT and cable providers line rental charges

Cheaper Telephone calls

Quarterly reviews of existing costs including mobile and fixed line calls, plus systems design

Starting from as little as £12 per month per user for the full Managed Service package

Direct Telecom works with all major partners to bring you the best communication and telephone system solutions.

What Pentagon Toyota Says

Direct Telecom not only provided us with a telephone system that delivers exactly what we need, but they also ensured rapid, and quality, support was on hand whenever it was needed to ensure we had a smooth transition to our new system. The technical support and after-sales service has been 1st class. A shining example of how customer support should be.

Louise Holmes - Financial Director - Pentagon Toyota

Direct Telecom provides you with flexible terms of contract, a dedicated account manager and regular reviews and updates

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Direct Telecommunications Systems Ltd

Direct Telecommunications Systems Ltd is a first-rate cost-effective communication solutions provider.

Activity Avaya and Alcatel-Lucent phone solutions

References: Channel Network Award Winner, ISO9001:2000, Best SME Single & Multi-site Telephony Solution, Alcatel-Lucent Business Partner, Avaya Business Partner, BS 7671

ALL OFFERS FROM Direct Telecommunications Systems Ltd

VOIP for business

VoIP telephone system solutions

Business phone systems

Telephone systems for call centres and multiple sites (VoIP or PABX) from supplier Direct Telecommunications Systems Ltd - Companeo advises you:

Opt for a PBX business phone system fully managed by Direct Telecom

» From ?12 per month per user. Free remote programming. No network operator, only one point of contact for your PABX, PBX or VoIP telephone systems. All extensions can be linked to your existing CRM software.

This offer is part of: Business phone systems. Look up an offer in Business phone systems:

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» From £12 per month per user. Free remote programming. No network operator, only one point of contact for your PABX or VoIP telephone systems. All extensions can be linked to your existing CRM software.