UK & international debt recovery
Leave your unpaid invoices in the hands of a debt collection agency
D
ebt recovery should be carried out by experts in order to get the best results. Intrum Justitia is a debt collection agency that can take care of everything for you: they evaluate data and information from debtors and advise the appropriate course of action in order to get the debt paid as quickly as possible, whilst their customer service teams ensure that collection of the debt is expertly carried out.
Debt recovery : Treatment Plan
 Intrum Justitia will agree with you an appropriate treatment plan for the recovery of your debt, consisting of contact through letters and telephone calls from local experts situated in the country of the debtor. They can present invoice documentation to the debtor where requested and also automatically calculate late payment fees due under statutory EU late payment legislation.
Debt recovery: Client Retention
One of the biggest worries for an organisation when outsourcing their credit management is that of client retention. Intrum Justitia has many long standing relationships with its clients as testament to its ability to maintain your client relationships through its professionalism and understanding of their issues.
Charges for UK & International Debt Recovery
 Intrum Justitia offer a flat-fee for debt recovery for UK and overseas debts below £500 in value. A sliding scale of commission rates is then offered based upon the country of origin of the debt and the number of days the debt has been outstanding.
Online access to your debt recovery service
You will have access to Fair Pay Web, Intrum Justitia's online collections management tool, which is a real time interactive debt recovery service designed by customers for customers. Secure access, training and technical support, and online help allow multiple users at your organisation to log in and view information such as the number of open cases and total amounts outstanding, to register or search for cases and view case related information.
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 Why choose Intrum Justitia
as your debt collection agency
Success
Intrum Justitia organise their debt recovery specialists into sector specific teams, giving them a greater understanding of client, industry and regulatory requirements. Over 85% of their clients renew their agreements with them when they expire, an enviable rate in the industry.
Local access, global reach
Their international network of 22 offices and 165 agents worldwide allows them to offer a global debt recovery service to their customers. All contact with a debtor is carried out in the local language and using local cultural terms, which in turn aids debt collection.
Technology
Intrum Justitia use the latest Predictive Dialler System which provides a number of telephony and blending capabilities to help maximise call centre effectiveness.
Their IT systems allow them to offer efficient and effective campaign management which, together with improved financial controls and transparent and visible audit trails, demonstrates effective control.
A company founded upon ethical standards
Fair pay... please! is Intrum Justitia's code of ethics and is a commitment from them to their clients and their clients' customers.
They commit to showing respect for individuals and businesses, which, for whatever reason, face payment difficulties. Negotiation, realistic solutions and settlements increase the chances of recovering the debt.
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Main benefits:
Debt recovery services allow you to concentrate on running your business while debt collectors chase up your invoices in the UK and abroad. Online access to your debt recovery service.
Only accept leads where total debt for collection over a year will add up to £10,000+
Key figures
- Creation year : 1923
- Companeo Agreed Supplier since27/07/07
- Staff : 250
Geographical coverage
International coverage
Presentation of Intrum Justitia
Intrum Justitia is Europe's leading provider of Credit Management Services
Activity
Service offering covers every stage of the credit management cycle: credit evaluation, payment monitoring, debt collection, debt purchase, debt surveillance
Main clients
Over 90,000 clients and around 2,900 employees in 24 markets. Local, regional and global relationships with their clients, who range from SME’s to large multinational companies. They operate in a diverse range of sectors, and key clients include, RBS, Sky, eBay and United Utilities.