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What type of company can benefit from outsourcing its credit control functions?

It really depends on the size of your company. If you're a sole trader or only have a few employees it might make sense to hire an external credit control  outfit even if your customer list is not very long. If you run a larger organisation you could dedicate one or more employees to credit control work, but that means they're not available for other, more productive work. So it still might make sense to outsource even if you have the resources to handle it yourself.

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